FAQ & Privacy

FAQ

  • I kindly ask for at least 24-hour notice if you need to cancel or reschedule. Last-minute cancellations may incur a fee to honour the time reserved for you.

  • Payments can be made via cash, E-transfer. All prices are plus tax!

  • Wear something comfortable and try to arrive at least 10 minutes early. Drink water before any session to keep your muscles hydrated.

    You don’t need to bring anything — just come as you are, with an open heart and mind.

    Please inform us if you have any health conditions, allergies, or areas of discomfort to tailor the session to your needs.

  • Yes! We offer combo sessions.

Privacy Policy

🔒 Privacy Policy for Bookings

Your privacy matters deeply to me. When you book a session, you’re not just trusting me with your healing — you’re also trusting me with your personal information. I take that seriously.

💬 What Information I Collect

When you book a service, I may collect the following:

  • Your full name

  • Email address

  • Phone number

  • Appointment preferences

  • Any notes or information you choose to share related to your health, emotional state, or goals for the session

🔐 How Your Information is Used

Your information is used solely for:

  • Booking and managing your appointment(s)

  • Communicating with you about your session (reminders, rescheduling, follow-up)

  • Understanding your needs to provide the most supportive and personalized experience possible

I will never sell, share, or misuse your information. It’s used only within my business and always with care.

📬 Communications

You may receive occasional emails or texts for session reminders, follow-ups, or updates about services. You can opt out at any time by contacting me directly.

🔒 Data Protection

I do not store sensitive information such as payment details — these are handled securely by trusted third-party providers (like E-Transfer).

🤝 Confidentiality

Everything shared before, during, or after your session is kept completely confidential. This includes health information, emotional disclosures, or personal stories. My space is one of trust, respect, and non-judgment.

If you ever have questions or concerns about how your information is handled, please don’t hesitate to reach out. I’m here to support you — fully and transparently.